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Official Meta Graph API v20.0 Verified Engine

Turn Every Instagram Comment into a Paying Customer

Automate instant public comment replies, trigger private Comment-to-DM sales funnels, deploy intelligent AI DM agents, and capture qualified leads straight into your CRM — built on official Meta Cloud APIs.

Start for Free Now How It Works
No Credit Card Required
Official Meta Cloud API
Real-Time Webhooks
@yourbrand_official
Active now · Meta Cloud API v20.0
Complete Journey
1
Step 1 · Customer Comments on Reel
Reel: "5 Spring Outfits for Your Next Trip"
Trigger: "PRICE"
@priya_sharma commented:
"Love the pastel outfit! What is the price and how do I order? 😍"
2
Step 2 · Auto Public Reply + Private DM
@yourbrand_official: "Sent the catalog & exclusive link to your DM! 🚀"
Wapflow AI:
Hey Priya! 👋 Thanks for commenting on our Reel! Here is our Spring Lookbook & pricing catalog:
View Catalog & Pricing
3
Step 3 · Follow Request & Interactive Confirmation
Wapflow Follow Gate:
Follow @yourbrand_official to unlock an exclusive 15% VIP discount code & early restock alerts!
Follow @yourbrand_official I've Followed ✓
@priya_sharma confirmed:
"I've Followed ✓"
Follow Confirmed (Interactive Workflow)
*Interactive confirmation per Meta Platform Terms
4
Step 4 · VIP Delivery & Lead Capture
Wapflow Bot:
Awesome, welcome to the VIP club! 🎉 Here is your 15% off coupon: VIP15. Where should we send your tracking receipt & styling guide?
@priya_sharma:
"priya.sharma@example.com"
Saved to Wapflow CRM · Tagged: #InstagramLead · #SpringVIP
Official Meta Cloud API
Approved Graph API v20.0 Endpoints & Webhooks
Instant Comment-to-DM
Public Multi-Variant Reply + Private DM Delivery
Follow Gate & CRM
Interactive Follow Flows & Automated Lead Capture
Free Forever Tier
Start Automating Today · No Credit Card Required
FEATURE 01

Comment-to-DM Automation: Turn Comments into Instant Orders

Every unanswered comment on your Posts or Reels is a missed sales opportunity. Wapflow OS monitors your Instagram feed in real time, automatically posting friendly public replies while immediately sending private direct messages with checkout links, product catalogs, or discount codes right into your customers' DMs.

  • Multi-Variant Reply Spinning: Configure unlimited randomized reply templates with @username tags and friendly emojis so every response feels natural and unique.
  • Granular Keyword Matching: Support for Exact Match ("PRICE"), Contains Keyword ("how to buy"), and Exclusion Words ("fake", "refund") to protect brand sentiment.
  • Post-Specific or Account-Wide: Attach tailored automations to specific viral Reels or apply global keyword rules universally across your entire account.
  • Compliant Messaging Window: Safely operates within official Meta Graph API v20.0 standard messaging policies.
Comment-to-DM Rule Engine
Active Rule
TARGETED POST
"Summer Fashion Drop 2026" Trigger: "PRICE"
ROTATING PUBLIC REPLY TEMPLATES
Var 1 "Sent the full catalog to your DM! Check your inbox 🚀"
Var 2 "Hey @user, check your DMs for an exclusive 15% discount link! ✨"
LINKED PRIVATE DIRECT MESSAGE
Wapflow Private DM:
"Hey there! Thanks for your interest! Here is your catalog link and exclusive coupon: SUMMER15"
FEATURE 02

Smart Instagram DM + AI Agent Grounded in Your Knowledge

Empower your Instagram inbox with conversational AI that acts as your top sales specialist. Grounded in your custom business knowledge base, product catalogs, and policies, our AI agent understands customer intent, answers technical questions, and handles negotiations effortlessly.

Anti-Hallucination Guardrails
Strict prompt boundaries guarantee the AI never fabricates prices, inventory, or promises.
Multi-Provider Intelligence
Powered by OpenRouter, Cloudflare Workers AI, DeepSeek, and Llama with automated failover.
  • Automatic intent classification: product inquiries, order tracking, and complaints.
  • Configurable brand voice: customize persona, tone, language, and greeting style.
AI Concierge Simulation
Grounded in Storefront Catalog #104
Smart AI DM
@shopper_anita:
"Do you have the linen blazer in beige size M? And what is the return policy?"
Wapflow AI Agent:
"Yes! We have 3 units remaining of the Linen Blazer in Beige (Size M) priced at ₹2,499. We offer hassle-free 7-day exchanges. Tap below to checkout with free shipping:"
Complete Checkout (₹2,499)
Verified response grounded in approved business knowledge base
FEATURE 03

Follow-Before-DM Gate & Omnichannel Lead Capture

Turn viral post views into a compounding follower audience and qualified leads. The Follow Gate invites prospects to follow your Instagram account to unlock exclusive catalogs or discount codes, while conversational lead capture saves their email and phone directly to Wapflow CRM.

  • Interactive Follow Verification: Per Meta Platform Terms, prompts prospects to follow your account and confirm via button tap or keyword reply, ensuring fully compliant audience growth.
  • Conversational Data Capture: Collect and validate email addresses, phone numbers, and customer names naturally inside the DM sequence.
  • Customer 360 CRM Profiles: Automatically enriches contact profiles with Instagram handle, campaign tags, interaction history, and lead stage.
  • Cross-Channel Identity Linking: Link an Instagram prospect to their WhatsApp phone number and email for unified omnichannel marketing.
Follow Gate Active Interactive Verification

"Follow @yourbrand_official to unlock your exclusive 15% VIP coupon code!"

Follow @yourbrand_official I've Followed ✓
*Interactive follow confirmation compliant with Meta Platform Terms
Wapflow CRM Contact Profile
Qualified Lead
Handle: @priya_sharma
Email: priya.sharma@example.com
Channel: Instagram DM
Source: Reel #204
#InstagramLead #FollowGateVerified #SummerDrop
FEATURE 04

Visual Bot Flow Builder: Zero-Code Custom Funnels

Design sophisticated multi-step conversational funnels visually on an interactive canvas. Connect comment triggers, dynamic message sequences, follow gate checkpoints, conditional logic branches, and live agent handovers without writing a single line of code.

  • Comprehensive Node Palette: Trigger Nodes, Message Nodes, Follow Gate Nodes, Conditional Logic Branches, Delay Timers, and Handover Nodes.
  • Interactive Menus & Buttons: Engage followers with quick reply chips, direct URL buttons, and interactive catalog carousels.
  • Dynamic Variable Personalization: Personalize conversations with dynamic customer variables (@username, name), catalog items, and custom tags.
  • Sandbox Simulation & 1-Click Publish: Test every branch in real-time simulation before deploying live to your connected Instagram account.
Flow Canvas · "Reel Comment-to-Sale Funnel"
Live Flow
Trigger Node
Reel Comment matches "PRICE" or "BUY"
Start
Public Reply + Private DM
Send catalog link + prompt follow to unlock 15% discount
Follow Gate Node
Interactive User Confirmation ("I've Followed")
Gate
Deliver VIP Coupon & Save Lead
Send VIP15 code, capture email & save contact to CRM
FEATURE 05

Unified Team Inbox, Live Handover & Conversion Analytics

Automation handles repetitive comments and qualification, but high-value VIP deals often require personal care. Seamlessly transition from bot to human agent with one click. Manage all customer conversations from a single dashboard and track your full conversion funnel.

  • Seamless Live Agent Handover: Bot automation automatically pauses when a team agent steps in, preventing conflicting or confusing answers.
  • Real-Time Audio & Visual Alerts: Receive instant notifications when a customer requests a representative or triggers escalation keywords.
  • Unified Omnichannel Inbox: Manage Instagram Direct Messages and WhatsApp customer chats from a single collaborative window.
  • End-to-End Funnel Analytics: Track incoming comment volume, trigger matches, DM delivery rates, and converted leads in real time.
Unified Team Inbox & Live Handover
Agent Active
@priya_sharma (Instagram DM) 2 mins ago
"Can I order 50 units with custom branding for my corporate event?"
Bot Paused · Handed Over to Agent Anita
Anita (Sales Lead): "Hello Priya! Absolutely, I can prepare a custom bulk quote with your branding. Let me send over our B2B catalog right away."
480+
DM Funnels
98.4%
Delivery Rate
124
CRM Leads
SETUP IN 5 MINUTES

How It Works: 4 Simple Steps to Launch

Get started in minutes with zero coding or technical setup required.

1
Connect Account

Connect your Instagram Professional or Business account with official Meta authorization.

2
Define Triggers

Set your target keywords like "PRICE", "LINK", or "BUY" and write customized reply variants.

3
Enable AI Agent

Activate the AI DM Concierge with your custom business instructions and product knowledge.

4
Watch Sales Grow

Wapflow handles incoming comments and DMs 24/7, turning social traffic into paid orders.

PROVEN INDUSTRY SOLUTIONS

Tailored for High-Performing Industries

See how businesses in every vertical scale customer conversations with Instagram Automation.

E-commerce & Retail

When shoppers comment on Reels asking for product prices, immediately DM checkout links with personalized discount coupons.

+48% Cart Checkouts
Real Estate & Brokers

Send property brochures, floor plans, and site-visit scheduling links when prospects comment "DETAILS".

3x More Site Visits
Coaches & Creators

Deliver free lead magnets, webinar invites, and masterclass registration links straight into followers' DMs.

95% Open Rate
Marketing Agencies

Manage automation for dozens of client Instagram accounts from a single multi-tenant admin dashboard.

Multi-Tenant Sovereign
TRANSPARENT PLANS

Instagram Automation Plans & Entitlements

Select the plan that matches your audience size. Upgrade or downgrade at any time.

CHOOSE YOUR PLAN

Powerful Plans for Every Business

Get the right tools, features and support to automate your WhatsApp marketing and grow faster.

🇺🇸 United States · USD ($)
Save up to 17%
GET STARTED

Free Plan

★ ★ ★ ★ ★
$ 0 /month

Essential WhatsApp messaging tools to get your business started.

+ WhatsApp Cloud Messaging Charges
  • 100 Contacts
  • 10 Campaigns / Month
  • 20 Bot Replies
  • 5 Bot Flows
  • 2 Contact Custom Fields
  • 1 Team Members / Agents
  • AI Chatbot
  • AI Agents
  • API Access
  • Webhooks
  • E-commerce / Store
  • Priority Support
  • Instagram Automation (Unlimited Full Suite)
Get Started
STARTER + AI TRIAL

Standard

★ ★ ★ ★ ★
$ 15 /month

Complete WhatsApp engagement suite with controlled AI trial.

+ WhatsApp Cloud Messaging Charges
Save $30/yr (17%)
  • 10,000 Contacts
  • 50 Campaigns / Month
  • 100 Bot Replies
  • 10 Bot Flows
  • 500 Contact Custom Fields
  • 10 Team Members / Agents
  • AI Chatbot
  • AI Agents (7-Day Trial)
  • API Access
  • Webhooks
  • E-commerce / Store
  • Priority Support
  • Instagram Auto Comment Reply
Choose Standard
ADVANCED AI

Premium

★ ★ ★ ★ ★
$ 29 /month

Professional AI-driven WhatsApp automation with dedicated agent workflows.

+ WhatsApp Cloud Messaging Charges
Save $58/yr (17%)
  • Unlimited Contacts
  • Unlimited Campaigns / Month
  • 1,000 Bot Replies
  • 100 Bot Flows
  • 1,000 Contact Custom Fields
  • 100 Team Members / Agents
  • AI Chatbot (Full Access)
  • AI Agents (Full Access)
  • API Access
  • Webhooks
  • E-commerce / Store
  • Priority Support
  • Instagram Comment-to-DM & AI
Choose Premium
FULL ACCESS

Ultimate

★ ★ ★ ★ ★
$ 59 /month

Unlimited full platform access with unrestricted AI agents and enterprise features.

+ WhatsApp Cloud Messaging Charges
Save $118/yr (17%)
  • Unlimited Contacts
  • Unlimited Campaigns / Month
  • Unlimited Bot Replies
  • Unlimited Bot Flows
  • Unlimited Contact Custom Fields
  • Unlimited Team Members / Agents
  • AI Chatbot (Unlimited)
  • AI Agents (Unlimited)
  • API Access
  • Webhooks
  • E-commerce / Store
  • Priority Support
  • Instagram Automation (Unlimited Full Suite)
Choose Ultimate
DATA PRIVACY & SOVEREIGNTY

Your Customer Conversations Belong to You

Wapflow OS enforces strict tenant isolation across all databases. Your Instagram messages, customer contact details, and lead profiles are never shared, mined, or sold. Fully compliant with GDPR and Meta Platform Policies.

Read Privacy Policy
FREQUENTLY ASKED QUESTIONS

Common Questions About Instagram Automation

Everything you need to know about compliance, features, and setup.

Yes. Wapflow OS communicates exclusively via official Meta Graph API v20.0 endpoints using approved webhooks, secure OAuth tokens, and official Instagram Messaging APIs. It strictly complies with Meta Platform Terms and standard 24-hour messaging window policies without using fragile web scraping or emulators.

When an Instagram user leaves a comment on any of your Posts or Reels containing your targeted keywords (such as "PRICE", "LINK", or "INFO"), Wapflow OS instantly posts a friendly public reply and simultaneously sends a personalized direct message (DM) containing your catalog, checkout link, or brochure directly into their Instagram inbox.

Per Meta Platform Terms, Instagram does not expose a public endpoint to arbitrarily query follow status without user engagement. Wapflow OS provides an interactive Follow Gate: the bot asks the prospect to follow your profile and confirm by tapping a button ("I've Followed") or replying DONE. Once confirmed interactively, the bot delivers the requested download, catalog, or VIP discount coupon.

Yes. Our AI DM agent is powered by leading AI models (including OpenRouter and Cloudflare Workers AI) and can be configured with your custom persona, tone of voice, FAQ knowledge base, and product catalogs. You can define custom instructions and strict guardrails to prevent hallucinations.

Wapflow OS includes seamless Human Agent Handover. When a customer indicates intent to speak with a human or if the inquiry requires custom negotiation, the conversation is instantly flagged and transferred to your team in the Unified Team Inbox, sending real-time audio and visual alerts.

No coding is required. The platform features an intuitive visual rule builder and bot flow builder in the Vendor Console where you can connect your Instagram Professional Account, define keywords, select reply templates, and activate AI agents in under 5 minutes.

Public comment auto-replies are available starting on the Starter plan. Advanced Comment-to-DM workflows, 24/7 AI DM Agents, and automated CRM lead capture are included in the Growth (Premium) and Enterprise (Ultimate) plans.

Ready to Supercharge Your Instagram Growth?

Turn comments into qualified leads and direct sales. Create your free account now and start automating in minutes.

Start for Free Now Talk to Sales
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